FAQ

General FAQs

What are the mall’s hours?

Monday – Saturday 11am-8pm, Sunday 12pm-6pm

What is the mall’s phone number?

325-698-4351

What is the mall’s address?

4310 Buffalo Gap Road Abilene, TX 79606

Are pets allowed?

No; service animals only per Code of Conduct policy

How do I contact Security?

By security duty cell phone; 325-446-6522

Is there a lost and found?

Yes; by security cell phone at 325-446-6522

Can I purchase gift cards?

No; store gift cards only

How do I contact customer service or mall management?

By dialing 325-698-4351 and pressing 3

Where is the mall management office?

Located at the end of the hallway near Candy Crave N’ More, across from the public restrooms

Where can I find job openings?

www.mallofabilene.com/nowhiring

Amenities FAQs

Do you have Wifi?

Yes; Mall Abilene Guest; no password required

Is there a movie theatre?

Yes

Are strollers or wheelchairs available?

Yes: both

Do you allow mall walkers?

Yes; 3/4 mile around (including all hallways); no specific starting point

Is there a play area for kids?

Yes; located near JCPenney

Are there family restrooms?

No

Where can I charge my mobile phone?

Charging chair station bundles located around the mall

Is there a bank or ATM?

No bank; ATM is located near Shoe Dept. Encore & Dante’s Pizza

Is there a nursing room available?

No

Where are the restrooms?

At the end of the hallway located between Tradehome Shoes and Candy Crave N’ More.

Where is the food court?

No specific food court but most food is located near Men’s Dillard’s

Who can I contact about opening a business in the mall?

Steve Niles for Permanent Leasing; Jana Greenway for Specialty Licensing

Rides & Parking FAQs

Where can I find parking?

Public parking lot is located around shopping center; no parking garage

Is valet parking available?

No

What public transport options are available?

CityLink

Is there a Lyft/Uber area?

Yes

Where is it located?

There are 2 parking spaces at each of the three main mall entrances located at Premiere Lux Cine 10, ULTA and El Chico Cafe

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